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One Man is the Driver who always help with loading and unloading, please consider to select at least 2 men if there are heavy or large items for one man.
If job run over the estimated time, we will charge in 30 minute blocks.
Additional unexpected van load may be treated as a separate order.
If there is no lift/elevator operating, we charge £5 for each level per person carrying your goods.
Please note that we provide our service up to fourth floor if there is no lift operating.
If you want to cancel your booking, make sure to do it 48 hours in advance, otherwise cancellation fee will apply (cancellation fee = 30% of total order charge).
If you selected payment "By cash to the driver on the day" please note that you need to pay before unloading.
If you pay by Debit Card / Credit card or PayPal please remember to pay at least 24 hours before.
Please note that if you are moving from outside of London to London we accept online payments only. You do not have to pay full amount online. You can pay deposit of 30%. Please click the link if you wish to pay deposit "PAY 30% DEPOSIT"
If you are moving within 10 miles we do not charge for the mileage, if over 10 miles than mileage charge will be included in price- £1.5 per mile. (Routes taken will be those as advised by our Sat-Nav unless you request a particular route)
Congestion charge is a £15 daily charge if you drive within the Congestion Charge zone 07:00-22:00, every day..
If you need to contact us in regards current order, please TEXT with your ORDER NUMBER on 07912604743 or EMAIL HERE.
All vans are equipped with trolleys, blankets, straps, sat-nav etc..